MSP-Deleting Customer Account
Steps to Delete a Customer Account
1. Delete Customer Users
Remove all users associated with the customer account.
- Navigate to the Partner->Managed Customer section of the account.
- Locate the customer
- Select each customer user and delete them.
2. Delete Customer
Once users are removed, proceed with deleting the customer entity itself.
- Navigate to the Partner->Managed Customer section of the account.
- Locate the customer to be removed.
- Confirm the deletion.
3. Remove the Account from Assigned Roles
Before deleting the account, ensure it is no longer associated with any roles.
- Review all role assignments linked to the account.
- Remove the account from any roles where it is still active.

4. Delete the Account
Finally, delete the account to complete the process.
- Navigate to the Setting->Accounts section.
- Select the account, delete and confirm the action.

Updated 10 months ago
